Why Choose Us
Expect More from Your
Professional Security Services Firm.
At Top of the Clock, we stand out from other security firms by providing added value in almost every aspect of our operations:
Professionalism & Accessibility — We have custom-built our operation to provide clients with fully trained, highly reliable personnel, backed up by experienced supervisors on every shift. Inspired and guided by our core values, all of our employees are committed to providing professional security services, while our organizational structure provides clients with far greater access to company management to discuss evolving needs and concerns.
Account Management — We are fully committed to ensuring the quality of services for each of our accounts. From our senior management team, who work extensively with clients on location and in our district offices, to our account managers, who oversee all planning, hiring, training, scheduling, supervision and administrative functions … we’re engaged, involved and proactive.
Technology Based Reporting & Accountability — We use the latest technology in order to work more efficiently and accurately on behalf of our clients. Examples include our fully integrated, web-based system for scheduling and check-in, as well as electronic incident reporting and patrol monitoring. In addition, both our management and our clients have direct radio communication with our security officers, as well as our patrol vehicles and supervisors.
Employee Training — All of our employees go through an initial comprehensive, proven training system that covers all aspects of professional security services. Topics range from the key elements of defensive tactics to crisis prevention, emergency preparedness, effective communications, ethical conduct and many other critical topics. We also require employees to undergo periodic ongoing training to develop additional skills.
To learn more about our unique approach to delivering security services, please contact us today.
Other Competitive Advantages
- Rapid Response to Client Concerns — Usually in less than 1 hour, with 90% of emergency personnel requests filled within 4 hours.
- A Solid Reputation — 85% of our business has come via referrals from our satisfied customers. To hear what our clients say about us, please contact us.
- Hands-on Management — Our account managers visit with clients an average of three times a week, while senior management team members spend an average of almost five hours a week on client accounts.